The Company shall not be liable to the Buyer for any loss of profit, damage or expense whatsoever if the Company is delayed or prevented from delivering Goods or any part thereof or otherwise performing its contractual obligations due to any event or cause whatsoever beyond the reasonable control of the Company. This will include any contracted carrier service or Post Office service enlisted or paid to deliver the Company’s goods.
If upon delivery or thereafter, any Goods appear to be defective then the Buyer must advise the Company within seven days of the receipt of Goods. If such Goods are proved to be defective to the satisfaction of the Company, the Company has the option to either replace such Goods free of charge, or refund the purchase price of the goods. Excludes fair wear & tear, improper use, wilful or accidental damage.
Any goods ordered wrong are to be returned at the your cost and will only be accepted with a valid returns authorisation number, any returns will be subject to a 25% stocking charge.
We will not issue any credits/refunds for goods returned that are not in a resalable condition. This does not affect your statutory rights.